Kenya’s Quality Drive Gains Momentum as KEBS Graduates New Crop of Professionals
By Liz Anyango Quality is more than a certificate on the wall. It is about how organisations work, serve their customers and improve in a constantly changing economy. This was the message at the Kenya Quality Awards 2026, where the Kenya Bureau of Standards (KEBS) celebrated newly qualified Certified Quality Professionals (CQPs) and organisations committed to raising the quality bar. Speaking during the event at Argyle Grand Hotel in Nairobi, KEBS Managing Director Esther Ngari, EBS, challenged the newly certified professionals to put their training into practice and use it to improve standards and service delivery across the country. “Go forth and make quality count,” Ngari told the graduands. For the KEBS boss, the graduation was not simply the end of a training programme. It marked the beginning of a professional responsibility to champion quality wherever the graduates work. The Certified Quality Professional programme equips participants with skills in quali...